Privacy and rules

Plain English. Last updated 14 November 2026 (end-to-end encryption).

Who runs Our Chat

Our Chat is a private, invite-only chat run by its admin for family and friends they invite. It isn't a company product and isn't sold or advertised. Questions or requests: message an admin in the app.

What is stored

No adverts, no tracking, no selling or sharing of your data, and no contact lists taken from your phone.

Where it is kept

On Cloudflare's servers, restricted to data centres inside the European Union. An encrypted backup copy is kept by the admin so the chat can be restored if something breaks.

Who can see your messages

Only the people in that chat. Messages, photos, videos, files and link previews are end-to-end encrypted on your device before they're sent, and only the chat members' devices can unlock them. The admin and the hosting company cannot read them. Link previews are made by the sender's phone, so the website sees the sender's internet address, as if they'd opened the link.

Your recovery code unlocks your messages on a new device. Keep it safe. If you lose it and every device you're signed in on, nobody (including the admin) can recover your old messages.

Messages sent before end-to-end encryption started (14 November 2026) and reactions are not end-to-end encrypted.

How long it is kept

Until it is deleted. A message you delete is removed for everyone straight away. Deleting your account removes all your messages, files and reactions. Backups and the server's 30-day undo history age out after 30 days.

Your choices
House rules
Please note

Our Chat is run by volunteers on a best-effort basis, without any guarantee that it will always be available or that nothing will ever be lost. It is not for emergencies: call 112 or 999.